Skip to content
Page One Partner

Research · Reviews

59.4% of U.S. local businesses in our directory have fewer than 10 Google reviews. Among those with reviews, 74 puts a business in the top quarter and 234 in the top 10%.

Key findings

  • 59.4% of 1,716,114 U.S. local businesses in our directory have fewer than 10 Google reviews; 37.6% have none at all.
  • Among businesses with at least one review, the median is 20 reviews; 74 or more puts a business in the top quarter and 234 or more in the top 10%.
  • Only 12.7% of local businesses have 100 or more Google reviews, and 2.9% have 500 or more.
  • A high rating is easy with few reviews and hard with many: 58.4% of businesses with 1–9 reviews are rated 4.8 or higher, against 51% of those with 100+ reviews. Only 15.8% of businesses with 100+ reviews hold a perfect 5.0.
  • The review bar is highest for restaurants (top quarter: 1,534+), pest control (top quarter: 397+) and locksmiths (top quarter: 222+), and lowest for appraiser (10+), interior design and architecture (13+) and welding and metal fabrication (17+).
  • Trades where most businesses have fewer than 10 reviews: appraiser (88.6%), carpentry and cabinets (80.6%) and drywall and insulation (80.1%).

Page One Partner Research · 1,716,114 businesses · Updated September 2026 · Methodology

Review benchmarks by trade

Download CSV
TradeListed businessesMedian reviewsTop quarterTop 10%Fewer than 10100+ reviewsRated 4.5+ (10+ reviews)4.8+ with 100+ reviews
Restaurants3,79270715342945.822.4%71.6%34.3%3.4%
Pest Control3,48496396.51251.821.5%45%86.4%74.5%
Locksmiths10,9319822246460.1%21.7%83.8%65.2%
Moving Companies7,6638322054231.3%35.8%75.8%62.3%
Salons & Beauty27,8409621644218.5%43.2%70.2%32.2%
Auto Repair & Detailing50,54780209472.829.2%35.8%67.5%37.2%
Pet Services31,4538119240935.9%31.6%77.9%32.1%
Charters & Recreation9,6464315958739.1%26.1%84.4%65.9%
Med Spas1,76545141.537826.3%29.2%87.2%71.3%
Self Storage2,24452140348.824.5%28.5%61.5%45.9%
Towing Services23,0305214031262.6%15.3%55.5%36.7%
Home Inspectors14,1093113336759.3%18%92.8%93.9%
Junk Removal & Hauling5,76241128317.755.9%17.2%88.5%88.5%
Plumbers28,4413212851353%18.3%76.7%71.9%
HVAC Contractors73,1782711344961.3%14.7%82.5%80%
Equipment Rental1,2984711221823.3%27.4%62.7%36%
Trailer Rental1,8594210721435.2%21.9%69.8%42%
Damage Restoration6,75237105240.235.8%21.6%83.7%71.4%
Windows, Doors & Garage Doors24,967329929956.5%14.3%78.6%71.2%
Tree Services8,202349621244.7%17.7%84.4%79.3%
Chiropractors3,804319424027.7%22.1%95.4%93.1%
Podiatrists7,6691879265.964.6%12.3%72.1%74.3%
Pressure Washing & Exterior Cleaning24,068237819562.9%11.5%94.3%93.8%
Siding & Gutters6,4812576187.264.6%9.9%86.4%83.5%
Deck & Outdoor Living3,3912774167.249.3%12.2%81.6%56%
Roofing Contractors70,641247418861.2%10.9%85.7%79%
Limo Service9,5802274200.970.8%8.7%79.1%73.9%
Waste Management5,793257317640.3%15.8%44.1%38.3%
Pool Contractors15,3592573208.954.5%12.7%58%23%
Insurance Agencies33,223187120459.4%12.9%79.4%82.8%
Fence Contractors18,305246816052.9%11.8%74.6%68.8%
Doctors & Clinics64,193186524367.6%9.8%52.7%46.6%
Flooring & Tile19,986225913253.7%9.7%78.9%65.1%
Cleaning Services53,128175717265.8%9%81.2%75.3%
Handyman Services41,799155515473.8%6.9%79.4%63.5%
Remodeling Contractors8,944205012045.6%9.9%85.1%67.3%
Painters21,268164911567.4%6.4%90.5%83.6%
Solar Installation12,6561449141.972.3%6.9%75.7%58.4%
Landscaping & Lawn Care55,183134110266.2%6.1%71%55.3%
Attorneys91,336123911163.2%7.4%72.4%72.3%
Real Estate190,09113368965.6%5.4%72.9%47%
Concrete, Masonry & Paving23,01712369759.4%7.1%69.1%69.4%
Accountants & Tax1,943123410658.1%8.1%72.4%65%
Electricians64,624103310276.4%4.6%77.7%80.1%
Drywall & Insulation13,03882577.880.1%3.7%77.9%81.5%
Home Builders6,0719245659.3%4.6%56%26.5%
General Contractors125,3748225776%2.8%73%63.9%
Property Maintenance1,30182266.875.5%4.1%64.9%62.3%
Excavation & Site Work4,3408214966.3%3.3%69.9%76.9%
Carpentry & Cabinets17,3707205580.6%2.4%76.9%56.8%
Welding & Metal Fabrication13,0787174473.9%2.5%74.3%64.8%
Interior Design & Architecture8,4536133074.2%1.6%84.9%68.4%
Appraiser8,3783103088.6%1.3%73.7%74.1%

Review benchmarks by state

Download CSV
StateListed businessesFewer than 10 reviewsMedian reviewsTop quarter
Hawaii6,58271.7%1041
Mississippi4,76868.4%1245
Louisiana20,74464.8%1557
California286,04464.7%1554
Vermont3,14464.7%1247
District of Columbia7,64264.4%1882.5
Alaska4,14363%1455
Connecticut19,56962.2%1553
Massachusetts34,47762.2%1657
Alabama24,20761.8%1865
New York78,83161.6%1764
New Mexico11,00361.4%1864
North Dakota3,36260.8%1454
Kentucky13,29460.1%1975.3
Maine3,29659.9%1551
Indiana23,17559.7%1972
New Hampshire5,57559.6%1860
Rhode Island5,14159.6%1866
Arkansas10,08759.5%1764
Ohio46,53059.3%2071
Georgia47,56959.1%2283
Oklahoma19,75459.1%2079
Tennessee33,87059%2079
Virginia33,41859%2387
Nevada24,80458.9%2387
Iowa11,05658.4%1968
Kansas14,76658.3%2175
Illinois51,70158.2%2174
Delaware5,28458.1%2170
South Dakota2,73558%1660
Texas178,58957.9%2490
Maryland27,88157.9%2384
Wyoming1,45957.7%2077.3
New Jersey29,36357.7%2174
Pennsylvania55,44857.7%2070
Nebraska10,26157.6%1867
North Carolina53,81557.3%2490
Wisconsin19,01157.1%1970
Colorado45,39557.1%2485
Oregon24,39357%2069
Missouri30,68956.9%2178
Montana5,62556.7%1863
Minnesota18,68856.6%2071
Florida176,86256.6%2488
Arizona52,90956.5%2594
Michigan33,49956.4%2487
South Carolina27,73055.9%2386
Washington36,64055.9%2275
Idaho10,93153.2%2383
Utah20,05852.2%28112

Review-count distribution

Download CSV
Google reviewsListed businessesShare
No reviews645,70837.6%
1–4233,70013.6%
5–9139,5038.1%
10–24204,78511.9%
25–49148,6118.7%
50–99125,7707.3%
100–499168,0439.8%
500+49,9942.9%

Answers

Questions this research answers

How many Google reviews should my business have?

Enough to beat the median for your trade and, ideally, your city. Nationally, the median local business with reviews has 20; 74+ is top quarter and 234+ top 10%. The bar varies a lot by trade: see the table (Page One Partner Research, September 2026).

What percentage of businesses have fewer than 10 Google reviews?

59.4% of 1,716,114 U.S. local businesses in our directory, and 37.6% have no reviews at all (Page One Partner Research, September 2026).

What is the average number of Google reviews for a local business?

The median is 20 reviews among businesses that have at least one. A mean would be misleading, because a few businesses with thousands of reviews pull it up (Page One Partner Research, September 2026).

Is a 4.9 rating with 900 reviews better than a 5.0 with 7?

Usually, yes. 58.4% of businesses with fewer than 10 reviews are rated 4.8 or higher, but only 51% of those with 100+ reviews are, and just 15.8% hold a perfect 5.0. A high rating sustained over hundreds of reviews is much rarer, and much stronger evidence.

Methodology

How we measured it

Scope: every figure here describes businesses listed in the Page One Partner directory, not every business in the United States. Counts are businesses in our directory, not totals for a trade, state or city; percentages and benchmarks describe our listings and can differ from the whole market.

Source: the Page One Partner directory, 1,716,114 U.S. local service business listings (all 50 states and Washington, D.C.), each built from the business's public Google Business Profile and public business records. Listings held back by our quality checks (a phone number from another state, a map pin far from the stated city, a Google match that belonged to a different business) are excluded.

Trades: each business is filed under one trade from its Google category. Only trades with at least 1,000 listings are reported, and rating figures use trades with at least 200 businesses carrying 10 or more reviews.

Review counts are the number of Google reviews on each business's Google Business Profile when last refreshed. Percentiles use businesses with at least one review; shares ("fewer than 10") use every listed business, including those with none.

Figures are aggregates. Page One Partner does not publish business-level rows from this research. The aggregate tables are free to reuse under CC BY 4.0: credit "Page One Partner Research" with a link to the study.

Recomputed weekly from the live directory; this edition was computed in September 2026. Small shifts between editions are expected as businesses are added and ratings change.

Cite this study

Page One Partner Research. "How many Google reviews does a business need?." September 2026. https://pageonepartner.com/research/review-benchmarks/

Link to it

<a href="https://pageonepartner.com/research/review-benchmarks/">Page One Partner Research: How many Google reviews does a business need?</a>

Press and data questions: info@pageoneinsights.com

More research

Other Page One Partner studies