How long does a removal take?

Once we can tell the request comes from the business (a reply from the email or phone on its Google profile is enough), the listing is hidden within one business day. Search engines usually drop the page within a few days of that.

Do I have to claim the listing to remove it?

No. Email info@pageoneinsights.com with the business name and city. Claiming is only needed if you want to edit the listing yourself.

Can a photo be taken down without removing the listing?

Yes. Tell us which listing and which image; the photo is removed and the listing stays. Photos come from the business's own Google profile, so the owner can also change the cover photo there and the listing follows on the next refresh.

The listing shows another company's phone number or reviews.

That is a mismatch between two similarly named businesses in the same area. Email the listing address and the correct details; we re-match it to the right Google profile or strip the wrong facts the same day.

Corrections, removal and content requests

Correct a listing

The fastest route is to claim it: open the listing, choose Claim this business, confirm your email, and a member of the team will confirm you represent the business (usually a short call to the number on your Google profile). After that you can edit the name, phone, website, hours, services and photos yourself, and your edits are protected from the automatic Google refresh.

If you would rather not claim it, email info@pageoneinsights.com with the listing address and what should change. We verify the same way and apply the correction for you.

Remove a listing

Email info@pageoneinsights.com with the business name and city, or use Hide this listing from the claim screen. We confirm the request comes from the business, then hide the listing within one business day. Hidden listings are not shown to visitors or search engines, and are not brought back by later imports. Removal never requires a reason and is never conditional on anything.

Businesses that work with Page One Insights and received a notice email can also use the one-click link in that email; it hides the listing instantly.

Report a listing that is wrong or is not yours

Anyone can report a listing: a business that has closed, a phone number that reaches the wrong company, a listing that mixes two businesses, or a category that does not fit. Send the listing address and what is wrong to info@pageoneinsights.com. Reports are checked against the business's Google profile and fixed or removed; you do not need to be the owner.

Photos, copyright and content requests

Each listing shows at most one photo: the cover image the business chose on its Google Business Profile, stored in a reduced size. Descriptions are written from the business's own website. If you own the rights to a photo or text shown on a listing and did not intend it to be published here, or you believe content infringes your rights, send a notice to info@pageoneinsights.com or by mail to Page One Insights LLC, 111 NE 1st St., Ste 8646, Miami, FL 33132, including:

the address of the listing and a description of the photo or text;
the work you hold rights to, and how we can reach you;
a statement that you believe in good faith the use is not authorized by the rights holder, its agent or the law; and
a statement, under penalty of perjury, that the information in the notice is accurate and that you are the rights holder or authorized to act for them, with your physical or electronic signature.

Content identified in a complete notice is taken down promptly, normally within one business day, and the person who claimed or edited the listing is told what was removed and why.

Personal information requests

Page One Partner lists businesses, not people, but a sole proprietor's business name or phone number can also be personal information. You can ask what we hold about you, ask for it to be corrected or deleted, or ask us not to share it, using the contacts on this page. These rights, and how we handle them, are described in the Privacy Policy. We do not sell personal information.

Timelines we work to

Acknowledgement: one business day.
Removal or content takedown: within one business day of verification.
Correction: applied at verification, usually the same day; owners who claim can edit instantly after approval.
Search engines: a hidden page drops out of Google and Bing over the following days; we cannot speed that up, but the page itself returns "not found" immediately.

How many requests have been handled, and how quickly, is published on the operating numbers page.

Common questions

How long does a removal take?: Once we can tell the request comes from the business (a reply from the email or phone on its Google profile is enough), the listing is hidden within one business day. Search engines usually drop the page within a few days of that.
Do I have to claim the listing to remove it?: No. Email info@pageoneinsights.com with the business name and city. Claiming is only needed if you want to edit the listing yourself.
Can a photo be taken down without removing the listing?: Yes. Tell us which listing and which image; the photo is removed and the listing stays. Photos come from the business's own Google profile, so the owner can also change the cover photo there and the listing follows on the next refresh.
The listing shows another company's phone number or reviews.: That is a mismatch between two similarly named businesses in the same area. Email the listing address and the correct details; we re-match it to the right Google profile or strip the wrong facts the same day.